Inside 911: Life of a Dispatcher

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Story Created: Nov 14, 2008 at 8:51 AM CST

Story Updated: Nov 14, 2008 at 11:00 AM CST

November 14, 2008

It's a phone number most people know by heart: 911. But few of us know the faces of those folks who answer our emergency calls. Sabrina Hall takes a look inside the police department facility they call Metro Com.

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