Obamacare 'hub' back online after malfunction - KiiiTV.com South Texas, Corpus Christi, Coastal Bend

Obamacare 'hub' back online after malfunction

Posted:

By Kevin Bohn and Gregory Wallace

NEW YORK (CNNMoney) -- A key tech malfunction that brought down the Obamacare website Sunday was fixed Monday morning, a federal official said.

Joanne Peters, a spokeswoman for the Department of Health and Human Services, said a networking problem at contractor Terremark, a subsidiary of Verizon, was to blame for the outage. Peters said Terremark had "experienced a failure in a networking component," and the attempted fix crashed the system.

At issue was the Data Services Hub, which connects the Obamacare website to IRS and other databases used to determine eligibility for coverage.

Verizon had fixed the issue by Monday morning and the hub was "full operational" for the public by Monday afternoon, Peters said.

On Saturday, HHS Secretary Kathleen Sebelius had touted the "hub" as one of the Obamacare technologies that was working.

The outage occurred while officials were attempting to solve problems with creating an account on the site. They said the original issue would likely be fixed by late Monday.

The malfunction not only affected the troubled federal website, but also hit state-based exchanges.

Kathleen Tallarita of the Connecticut insurance marketplace said Sunday evening some customers there could not sign up. An official with the New York state exchange reported the same problem.

Fourteen states and the District of Columbia elected to set up their own exchanges, which have been mostly error-free. Oregon has not yet built an online application program, so it was unaffected.

The outage was the latest issue to hit the troubled HealthCare.gov. Since a disappointing debut on Oct. 1, some users have been unable to create accounts or sign up for coverage.

President Obama said in a speech last week teams were "working out the kinks in the system." He appointed former White House budget official Jeffrey Zients to oversee the repairs. Zients said the site would be working for "vast majority" of users next month.

--CNN's Kevin Bohn reported from Washington; Gregory Wallace reported and wrote from New York. CNN's Jim Acosta contributed to this report.

The-CNN-Wire
™ & © 2013 Cable News Network, Inc., a Time Warner Company. All rights reserved.

  • FEMA Domes Coming to Kingsville

    FEMA Domes Coming to Kingsville

    It looks like two Federal Emergency Management Agency shelter domes will be built in Kingsville after all. The Kingsville Independent School District board voting Monday night to proceed with the construction of the two domes. Kingsville ISD providing us with architectural renderings of what the domes will look like once complete. The domes will also serve as athletic gymnasiums.The school board was considering scrapping plans to build the FEMA domes if the cost was too high, but after consid...More >>
    It looks like two Federal Emergency Management Agency shelter domes will be built in Kingsville after all. The Kingsville Independent School District board voting Monday night to proceed with the construction of the two domes. Kingsville ISD providing us with architectural renderings of what the domes will look like once complete. The domes will also serve as athletic gymnasiums.The school board was considering scrapping plans to build the FEMA domes if the cost was too high, but after consid...More >>
  • Local Fast Food Manager Robbed Tuesday Morning

    Local Fast Food Manager Robbed Tuesday Morning

    A breakfast crowd at a local McDonald's got more than they bargained for Tuesday morning when a masked man made away with some cash.According to police, an employee was leaving the fast food restaurant on Morgan and Crosstown with the money deposits from the night before. That's when she was confronted by a mask man who pepper sprayed her and took off with the money. The female is expected to be ok.Police need your help in catching the suspect. Call Crime Stoppers at 888-TIPS (8477) if you ha...More >>
    A breakfast crowd at a local McDonald's got more than they bargained for Tuesday morning when a masked man made away with some cash.According to police, an employee was leaving the fast food restaurant on Morgan and Crosstown with the money deposits from the night before. That's when she was confronted by a mask man who pepper sprayed her and took off with the money. The female is expected to be ok.Police need your help in catching the suspect. Call Crime Stoppers at 888-TIPS (8477) if you ha...More >>
  • Police Say Young Suspect Was Combative With Officers

    Police Say Young Suspect Was Combative With Officers

    We are learning more about the allegations of a local mom who says police used excessive force when arresting her 16-year old son.Tuesday we got the Corpus Christi Police Department's response, they say the officers in question were patrolling the Holly and Kostoryz area on foot. They say the neighborhood has seen a spike in crime, in fact in the past two months police responded to more than 80 crime calls in that area.The officers say when they saw the 16-year old boy was walking down the st...More >>
    We are learning more about the allegations of a local mom who says police used excessive force when arresting her 16-year old son.Tuesday we got the Corpus Christi Police Department's response, they say the officers in question were patrolling the Holly and Kostoryz area on foot. They say the neighborhood has seen a spike in crime, in fact in the past two months police responded to more than 80 crime calls in that area.The officers say when they saw the 16-year old boy was walking down the st...More >>