Return Policies Tightening Due to Increased Fraud, BBB says - KiiiTV.com South Texas, Corpus Christi, Coastal Bend

Return Policies Tightening Due to Increased Fraud, BBB says

Posted: Updated:
CORPUS CHRISTI (Kiii News) -

Might want to hold onto your gift receipts. The Better Business Bureau says retailers are tightening their return policies due to an increase in return fraud this year.

"Because of return fraud, the BBB is advising consumers to bring their ID when they are going to return something, because return fraud has increased in the last year," said Tracy Bracy with the Better Business Bureau. "And that means someone has purchased something for a short amount of time and then returned it, or people are returning stolen merchandise."

The BBB said shoppers can avoid problems when returning or exchanging by not delaying and to keep your receipts and the original item packaging.

"Most importantly, know the stores return and exchange policy," Bracy said. "it's usually written on their website, or even on the back of your receipt."

Sometimes, getting to stores right when they open can help avoid the crowds.

"Now I did exchange a bracelet today," early shopper Lynn Phipps said. "It was a little bit too big, but like I said, right now there is nobody in the mall, so I was the only one in the store. So it was good."

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