City officials are looking to clean up the city by taking a hard look at code enforcement.
That department handles about 13,000 complaints a year, and there are only so many code enforcement officers the City can afford. So now, the City is looking at how to work smarter.
The City said it is not having a problem getting complaints. Plenty of people call in about all kinds of problems. Tall weeds and grass is at the top of the list of problems that code enforcement has to deal with each and every year. Other problems involve junk cars and illegal dumping.
That is why on Monday, the City brought together various employees from different departments as part of a committee that is charged with revamping the way code enforcement works.
Some of those folks work at the police department, others at the library. They all bring their varying perspectives on how to solve the issue of getting code enforcement's problems addressed faster.
"They've got until December to take one of these problem areas, like weeds or illegal dumping, take it through the process and figure out why it breaks down, and why it takes so long to solve a problem, whether it's a lack of staffing or whether it gets caught up in municipal court," said Herb Canales, interim assistant city manager.
This all began after City Council and the city manager told staff they want a cleaner city. The committee will be using something called process mapping to try and come up with its answers.
That is why they are going to look at one issue, like tall weeds and grass. They will try and come up with the best way to address the problem, and then apply that plan in solving other issues like the junk cars and illegal dumping.