CORPUS CHRISTI, Texas — Corpus Christi water continues to be a hot topic for many homeowners after some saw a spike in their utility bills in 2018.
The City's billing system was faced with many issues that affected how raters were being calculated, with some residents seeing up to $2,500 on their utility bill. Many demanded answers from the City.
Since then, the City said they have addressed those concerns and are reminding residents that their monthly bill will remain accurate.
According to Interim Chief Information Officer Peter Collins, the water bill issues were quickly identified in early October. Transmission equipment underwent maintenance and staff were provided with more training to answer questions and ensure a quality bill.
"You're always going to have that unique situation that causes something for an individual or a few, but we're here to manage to that," Collins said.
Kiii News Reporters Brian Burns and Steven Cavazos will explore what led to Corpus Christi's past water woes and where we stand now in a 3News Extra, Testing the Waters. Check it out at 10 p.m. Wednesday, Feb. 13.